Twelve points to review before signing with a white-label GPS platform vendor.
// 1. Device catalog
Check the exact make and model of the trackers you sell today and those you plan to sell. A broad catalog lowers the risk of losing support for a device.
// 2. Own mobile apps
Ask to see branded apps published for other customers. They should be native apps on Google Play and the App Store with your name and icon.
// 3. Customization
Domain, SSL, colors, logos, email and SMS templates, notifications and, if you have resellers, the option for each to have its own identity.
// 4. Commercial model
Owned license or managed model. Work out the 24- and 36-month total cost and spot any per-device fee.
// 5. Updates
How they are delivered, how often, and whether they are included or contracted separately. Look for a public version history.
// 6. API and webhooks
Without an API there is no integration with your ERP, CRM or billing. Check which resources it exposes and how it authenticates.
// 7. Support
Channel, hours and escalation path. Ask for references from current customers.
// 8. Data and security
Where data is hosted, backups, and what happens to your data if the contract ends.
// 9. Software protection
How the license is protected against unauthorized copies and which parts of the code you may modify.
// 10. Payments and billing
Currency, accepted payment methods and activation conditions.
// 11. Migration
If you come from another platform, ask which data can be moved and at what cost.
// 12. License terms
Number of installations, authorized domain, transfer and termination. Read them before paying.