Chinese clones · Generic GPS
If your GPS tracker is a generic unit made in China, it's common for the same device to be sold under different commercial names (TK102, TK103, GT02A, H02, and others). Different manufacturers reuse these names for different protocols, so it's not always possible to know the correct port just from the model name.
// 01 · Try these ports first
Before contacting support, try connecting your device to each of these common TrackeraX ports:
- PORT6001
- PORT6002
- PORT6006
- PORT6013
- PORT6015
- PORT6023
- PORT6036
- PORT6093
// 02 · Common issues
- 01
Device sends status, but not GPS coordinates
This usually happens with devices using the GPS103 protocol (port 6001). The fix is to send a command to activate location reporting:
fix060s***n123456(where 060s is the interval between messages, *** tells the device to keep sending locations periodically, and 123456 is the default password). - 02
TK103 devices use an identifier different from the IMEI
Devices using the TK103 protocol (port 6002) send a 12-digit identifier instead of the full IMEI. It usually corresponds to the last 11 digits of the IMEI plus a leading zero. For example, if the IMEI is
123456789012345, the identifier would be056789012345. The simplest fix is to register the device twice: once with the full IMEI and once with the 12-digit identifier.
If you've tried everything above and your device still doesn't work, browse the full catalog of supported trackers or contact us to help you identify the correct protocol.